When better communication is needed between people involved with the same process.To communicate to others how a process is done.To develop understanding of how a process is done.It's a common process analysis tool and one of the seven basic quality tools.Įlements that may be included in a flowchart are a sequence of actions, materials or services entering or leaving the process (inputs and outputs), decisions that must be made, people who become involved, time involved at each step, and/or process measurements. It is a generic tool that can be adapted for a wide variety of purposes, and can be used to describe various processes, such as a manufacturing process, an administrative or service process, or a project plan. Variations: macro flowchart, top-down flowchart, detailed flowchart (also called process map, micro map, service map, or symbolic flowchart), deployment flowchart (also called down-across or cross-functional flowchart), several-leveled flowchartĪ flowchart is a picture of the separate steps of a process in sequential order.
Also called: process flowchart, process flow diagram
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